Why haven't I received my 6 day course?

FAQ's about Rocket German

Why haven't I received my 6 day course?

Postby Nathalie on Thu Jul 06, 2006 4:16 am

There are a few reasons why, after you have signed up for the 6 day course, that you haven't received it!

It may have been spam-blocked! Please make sure that you have not spam-blocked the email address "news@rocketgerman.com" This is the usual reason why people do not receive their 6 day course!
If you received the "Confirmation" email from us then you need to click on the confirmation link in that email to confirm that you wish to receive the 6 day course! Sometimes people have replied to that email instead of clicking on the link, which does not confirm your 6 day course subscription!
Our 6 day course sending software can have the odd delay, so while the first email usually arrives within a few minutes there can, at times, be a delay of an hour or so due to server breakdowns, etc.
Nathalie
Site Admin
 
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